Job Title: Aviation Repair Department Administrative Assistant
Department: Aviation Repair. Reports To : Repair Department Manager/Supervisor
Location: TGH Aviation, Auburn, CA
Job Summary:
We are seeking a highly organized, detail-oriented, and proactive Administrative Assistant to support our Aviation Repair Department. The ideal candidate will be responsible for a variety of administrative tasks, assisting in the efficient operation of the department, maintaining records, coordinating repairs, and communicating with internal teams and external clients. The role requires a strong understanding of administrative functions in an aviation repair environment, excellent communication skills, and the ability to manage multiple tasks simultaneously.
Key Responsibilities:
- Administrative Support : Provide general administrative support to the Aviation Repair Department, including scheduling meetings, managing calendars, and handling correspondence.
- Repair Documentation : Maintain and update repair records, service logs, parts inventory, and work orders to ensure compliance with aviation regulations and standards.
- Customer Interaction : Communicate with customers regarding repair status, service quotes, and scheduling. Handle customer inquiries and resolve issues as needed.
- Parts Ordering & Inventory : Assist in the ordering, tracking, and inventory management of repair parts and materials. Ensure all parts required for repairs are available and meet quality standards.
- Coordination & Scheduling : Coordinate repair schedules with technicians, vendors, and customers. Ensure that repairs are completed in a timely and efficient manner.
- Compliance & Safety : Ensure that all department procedures and activities comply with safety standards and regulatory requirements. Maintain records of inspections, certifications, and other regulatory documents.
- Reporting & Data Management : Prepare and maintain regular reports on repair status, departmental performance, and any issues related to repairs or customer concerns.
- General Office Support : Provide support for day-to-day office functions such as filing, organizing paperwork, answering phones, and managing emails.
Qualification:
- Education : High school diploma required; associate degree or equivalent in business administration, preferred.
- Experience : Minimum 2 years of experience in an administrative or office support role, preferably in a repair environment.
- Technical Skills : Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with aviation maintenance software (preferred but not required).
- Attention to Detail : Ability to manage multiple tasks with high attention to detail, ensuring accuracy in all documentation and communication.
- Communication Skills : Strong verbal and written communication skills, with the ability to interact professionally with internal teams, customers, and suppliers.
- Organizational Skills : Excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
- Team Player : Ability to work collaboratively with technicians, managers, and other staff members to achieve departmental goals.
- Problem Solving : Strong problem-solving skills with the ability to address customer issues and departmental challenges in a timely and effective manner.
Preferred Qualification:
- Knowledge of FAA regulations and aviation repair procedures.
- Experience in an aviation maintenance environment.
- Ability to work in a fast-paced environment while maintaining accuracy and efficiency.
Working Conditions:
- Full-time, Monday through Friday.
- The role will involve office-based work, with occasional visits to the repair shop or hangar to interact with staff and inspect the work environment.
Interested candidates please submit your resume and a cover letter detailing your qualifications and interest in the position to Kim Homma, HR Manager, at tghaviationHR@outlook.com, or call for additional information at 1-800-843-4976.
